What are the check-in and check-out times at Banff Caribou Lodge And Spa?
Check-in is at 16:00 and check-out is at 11:00.
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Banff Caribou Lodge And Spa
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Key details
About the Hotel
521 Banff Avenue, Banff, T1L1B1,
- Close to Banff Park Museum National Historic Site
Great
8.0
8.3
3.8
3.8
Mountain lodge with full-service spa and on-site dining in Banff
Spa & Wellness
The hotel's
Dining
Rooms & Amenities
Each room has a flat-screen TV, mini-fridge, and in-room safe. Select suites include a hot tub and a fireplace. The hotel offers
Location & Transportation
The lodge is 5.6 km from Banff Gondola and a 10-minute walk from downtown Banff shopping and dining. Guests receive
Family & Pet-Friendly
Pet-friendly rooms are available with prior arrangements, and the hotel provides
Highlights
Location: 5.6 km from Banff Gondola, 10-min walk to downtown
Rooms: Pet-friendly rooms, select suites with hot tub and fireplace
Dining: The Keg Steakhouse & Bar on site
Wellness: Red Earth Spa with 6 treatment rooms and Eminence Organic Skin Care
Package: Free Banff transit passes and Key to Banff savings program
“What stands out about this Banff Avenue lodge is its full-service spa, featuring hydrotherapy and organic skincare treatments. The onsite Keg Steakhouse & Bar enhances the experience, and guests can easily explore Banff National Park with complimentary transit passes. Overall, it presents a balanced option for those seeking both relaxation and adventure.”
Select your room type
The hotel provides many room choices—family rooms, doubles, and pet-friendly suites—with breakfast, free cancellation, and special offers
- Standard Double Room2 persons28 m²2 Double bedsBathtubHeatingroom details
- Standard King Room2 persons28 m²1 King-size bedBathtubHeatingroom details
- Standard Two Queen Room2 persons28 m²2 Double bedsBathtubHeatingroom details
Show all rooms
Rates & availability calendar
See current prices and availability for your chosen dates!
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Check-in/ Check-out
Facilities
Hotels feature amenities designed to keep both you and your pet comfortable
General
- No smoking on site
- Parking
- Safe deposit box
- 24-hour reception
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Luggage storage
- Ski storage
- Allergy-free rooms
- Lift
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Canoeing
- Skiing
- Hiking
- Cycling
- Golf course
- Yoga class
Guest Parking
- Electric kettle
Services
- Pet amenities available
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Ski pass vendor
- Tours/Ticket assistance
Dining
- Restaurant
- Bar/ Lounge area
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Children's play area
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Indoor swimming pool
- Spa & wellness centre
- Sauna
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Facial
- Treatment room
- Beauty treatment
- Full body massage
Room features
- Free Wi-Fi in rooms
- Heating
- Sitting area
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Dining Onsite
At Banff Caribou Lodge and Spa, dining options celebrate American cuisine in a welcoming family-friendly atmosphere. Guests can indulge in hearty breakfasts and elegant dinners, all within a picturesque setting that echoes the charm of the Canadian Rockies.
Location
521 Banff Avenue, Banff, T1L1B1,
Explore Banff
Explore Banff
Whyte Museum of the Canadian Rockies
18 minutes' walk
Cultural museum displaying the art and heritage of the Rockies. Features intriguing exhibitions and free admission days.
Banff Park Museum National Historic Site
20 minutes' walk
Historical museum showcasing Alberta's natural history and cultural heritage. Engaging exhibits highlight the region's biodiversity.
Lake Minnewanka
20 minutes' walk
Scenic lake known for its blue waters and hiking trails. Ideal for boating and wildlife sightings, with picnic areas available.
Canada House Art Gallery
16 minutes' walk
Gallery featuring Canadian art with an emphasis on local artists. Offers unique pieces and hosts regular exhibitions.
Hiking the Bow River Trail
10 minutes' walk
Scenic trail offering breathtaking views of the Bow River and mountains. Ideal for all skill levels, with opportunities for wildlife viewing.
Spa at Banff Caribou Lodge
0 minutes' walk
On-site spa providing relaxation with massage therapy and wellness treatments. Perfect for unwinding after a day of exploration.
Skiing at Mount Norquay
6 minutes' drive
Thrilling skiing options with varied slopes for all levels. Rental services available on-site for convenience.
Banff's Farmers Market
20 minutes' walk
Seasonal market featuring local produce, handmade goods, and crafts. Great for family fun and discovering local flavors.
The Beaver Bar
5 minutes' walk
Casual eatery highlighting local pub fare in a lively atmosphere. Notable for its craft beers and hearty burgers.
Buffalo Mountain Cafe
15 minutes' walk
Cozy café serving breakfast and brunch favorites. Signature dishes include fresh omelets and homemade pastries.
Banff Edo
13 minutes' walk
Sushi and Japanese dining experience with a modern twist. Vegan and gluten-free options available for diverse diets.
Eggsmart
13 minutes' walk
Family-friendly diner famous for breakfast served all day. Try the signature egg dishes and delicious pancakes.
Banff Centre for Arts and Creativity
25 minutes' walk
Cultural venue offering performances and art exhibitions. A hub for creativity, hosts events year-round including live music.
The Historic Luxton Home Museum
15 minutes' walk
Heritage home showcasing local history through artifacts. Guided tours provide insights into Banff's rich past.
Whiskey Creek
3 minutes' walk
Charming bar and live music venue. Great atmosphere with local bands performing, perfect for nightlife enthusiasts.
Central Park
18 minutes' walk
Family-friendly park featuring open spaces and events. Spot for picnics, games, and seasonal concerts.
Local transport and travel tips
Want access to early-bird pet-friendly hotel deals?
Access exclusive discounts today!
Property information and rules
Check-in
from 16:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the hotel rooms for free.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are allowed on request.
Languages
English, German, Japanese
Year renovated:
2006
Number of floors:
4
Number of rooms:
77
Reviews and Ratings
Feedback about Banff Caribou Lodge And Spa from previous guests about their experience.
Show moreShow less
Pros
Comfortable room
Helpful staff
Hot pool
Free parking
Cons
Poor cleanliness
Guest reviewsbased on 1831 reviews
Pierre from France
Family with children
Standard King Room
3 nights in November 2025
|
Reviewed: February 03, 2026
8.8/10
Excellent Stay with Convenient Amenities
convenient parkade free parking enjoyable sauna ski storage
i found the parkade suitable for smaller vehicles. street parking was available at no cost when the parkade was full. the hot tub and sauna were particularly enjoyable after skiing. ski equipment storage was available and i found this helpful.
Location
9/10
the hotel is located on the main road. a pleasant walk allows access to the town center. access to local buses is less than a block away directly across from the hotel.
Service
9/10
i found the staff very friendly and helpful with all questions. the front desk service seemed great. i found no hassles during check-in so everything went smoothly.
Facilities
8/10
the hotel provides a gym. the lobby interior has cozy seating near a fireplace. underground parking is available which i found convenient. transit passes were provided at no cost.
Dining
9/10
a restaurant called the keg is located inside the hotel. room service is available from the restaurant. the breakfast buffet seemed complete with food of good quality.
0 Helpful
|
Carole from France
Couple
Standard Two Queen Room
3 nights in November 2025
|
Reviewed: January 28, 2026
6/10
easy parking free bus tickets restaurant views dismissive manager dirty room damaged furniture
the location was great, with easy parking available. i was also given free bus tickets for use in the city. the restaurant offered nice views from its windows, overlooking a square.
I booked a superior room but got a standard room. a young woman at front desk acted as manager, she was dismissive. the room was dirty and some furniture was damaged.
0 Helpful
Emily from Canada
Family with children
Standard Two Queen Room
3 nights in November 2025
|
Reviewed: January 25, 2026
7/10
comfortable bed helpful staff friendly staff old-fashioned decor air conditioning cold air
My room was quiet. The bed was very comfortable. The staff was always helpful (which I liked a lot) and friendly.
The hotel decor seemed old fashioned. There was no air conditioning in the room. The hallways had very cold air conditioning. I think this arrangement is bizarre.
0 Helpful
Bob from United States
Couple
standard two queen room
3 nights in November 2025
|
Reviewed: December 17, 2025
8.5/10
fantastic stay in the mountains!
secure parking computer access lovely dinner cozy lobby
I found secure parking very convenient, especially traveling with a larger vehicle. the hotel offered complimentary computer and printer access. I used it to manage my park pass. the on-site restaurant had lovely dinners and drinks. The service was prompt. the cozy lobby area provided a comfortable spot to relax after a day outdoors.
the hallways had a very strong air conditioning which contrasted the absence of individual room air conditioning.
Location
9/10
the hotel is close to cafes and restaurants. the hotel is a short walk to the main strip on banff avenue, placing it near shopping and many food destinations.
Rooms
8/10
the rooms are a good size, equipped with a fridge and kettle for convenience. there is lots of storage available for clothing and luggage. the toiletries provided in the bathroom are a lovely touch and of great quality!!!
0 Helpful
|
Phil from Australia
Single
standard king room
5 nights in November 2025
|
Reviewed: December 05, 2025
7/10
decent stay
fresh air friendly staff helpful staff no air conditioning dated furniture hard-to-close door
the room included a balcony, a nice feature. i was able to get fresh air and not feel confined (i definitely needed that). the staff were also friendly and helpful .
the hotel did not have air conditioning, which might be a problem in warmer months. the furniture in the room seemed dated and used. the doors were also hard to close properly.
0 Helpful
bob from united states
Family with children
standard king room
3 nights in June 2025
|
Reviewed: September 03, 2025
6/10
old fashioned decor no air conditioning
the staff proved very helpful.
the decor felt pretty old fashioned. there was no air conditioning in the room, which i found bizarre. the pool facilities were out of operation, and this was not advised beforehand.
0 Helpful
William from United Kingdom
Single
Standard King Room
3 nights in August 2025
|
Reviewed: September 01, 2025
6/10
Adequate But Dated
The hotel features an on-site Keg restaurant, that was convenient for dinner.
The room had no air conditioning and that was a problem. Requesting a fan became necessary, but the room remained uncomfortably warm during my nights.
0 Helpful
Show more reviews
FAQs
About Banff Caribou Lodge And Spa
How far is Banff Caribou Lodge And Spa from the Banff Gondola?
The hotel is approximately 6 km from Banff Gondola.
What amenities are available for guests at Banff Caribou Lodge And Spa?
The hotel offers free Wi-Fi, an indoor heated pool, hot tub, restaurant, fitness centre, and a full-service spa.
What dining options do guests have at Banff Caribou Lodge And Spa?
The Keg Steakhouse and Bar is on-site, serving dinner and drinks.
What are the nearby restaurants to Banff Caribou Lodge And Spa?
Nearby restaurants include Chili's Grill and Bar (0.5 km), Carlito's Pizzaria (0.5 km), and The Beaver Bar (0.5 km).
What are the available room amenities at Banff Caribou Lodge And Spa?
Rooms feature flat-screen TVs, mini-fridges, in-room safes, and mountain luxury bedding.
Does Banff Caribou Lodge And Spa provide parking facilities?
Free private parking is available on-site without the need for a reservation.
What recreational activities are available at Banff Caribou Lodge And Spa?
Guests can enjoy hiking, cycling, and yoga classes.
How can guests access Banff's transit system while staying at Banff Caribou Lodge And Spa?
Complimentary passes for Banff's transit system are provided to all guests.
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